Annmade Design  

POLICY

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Privacy

All information submitted via this website is kept confidential. We will never sell, loan, rent, trade or give away your personal or financial information to any third parties. Paypal is our chosen method of secure payment.

Customer Service

Given the nature of the handmade jewelry on this site, there can be some variations in the materials, (i.e. all stones are hand cut and polished) which should not be considered defects. Each piece of jewelry is one-of-a-kind and unique. Because some items are produced in limited editions, the photograph might be at very slight variance with the actual piece. All components will be of same size and color, however. Please take this into consideration when making your purchase. Donít hesitate to email us if you have any questions or need more information.

Sales Tax

California residents only Ė Local and state sales tax will be added to your final total based on the shipping address.

Return Policy

We take pride in the quality of our products and it is very important that you are completely satisfied with your purchase. However, if you are not satisfied, RETURNS ARE ACCEPTED FOR STORE CREDIT ONLY (not including shipping and insurance fees). Before returning an item please contact us at customerservice@AnnMadeDesign.com or (949) 650-5330. Store Credit may go toward any item on the web site and is valid for 12 months after you receive credit. We must receive your returned item within 10 business days from the day you receive your item, and must be returned in the same condition that you received it. You should insure your return for we cannot be responsible for lost or misdirected returns.

Shipping & Handling

We use UPS Ground, FedEx Ground and USPS Priority shipping within the United States. Shipping takes from 2-5 business days from date of shipping depending on location. (Longer to Hawaii and Alaska) Cost will be from $6 to $7.50 approximately.

Contact Us

E-mail Address:
customerservice@AnnMadeDesign.com
Mailing address:
Ann Made Design
2175 Pacific Ave. Unit D-5Costa
Mesa, CA 92627


By using the AnnMade Design website, you signify your consent to the above policies. If you have any concerns or questions, please feel free to email us at customerservice@AnnMadeDesign.com.

Thank you for shopping at AnnMade Design.